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Best price guaranteed

Spot the most reliable sellers on the marketplace at a glance. They commit to the best price on the market and, if a discrepancy is found, the difference is refunded to you. They guarantee stock without shortages and catalogues kept up to date with the latest arrivals.

Discover verified sellers
  • Transparent pricing
  • Up-to-date new arrivals
  • Reliable stock
  • Difference refunded

How do I request a refund?

  1. Step 1

    You spot a lower price

    After receiving your order, you notice that an identical product is sold cheaper by the same seller on another channel, over the same period.

  2. Step 2

    You report it from your order

    Fill in the form with the product reference, the quantity concerned, the price difference found, and a screenshot of the competing offer along with its URL.

  3. Step 3

    Verification and refund

    Once our team has completed its checks, the seller has 48 hours to respond. Without evidence to the contrary, the price difference is refunded to you.

Why choose a verified seller?

In one click, spot the wholesalers who give you exclusive guarantees on all your orders.

Discover verified sellers

  • Buy with complete confidence

    Transparent prices, reliable stock, up-to-date new arrivals.

  • Protect your margin

    A confirmed price difference? It is refunded to you.

  • Avoid unpleasant surprises

    Up-to-date stock, fewer unexpected shortages.

Frequently asked questions

The “Verified Seller” badge identifies sellers who commit to offering on PFS a price identical to the one they apply on their other sales channels, over the same period. If a discrepancy is found and confirmed, the price difference is refunded to you.

The “Verified Seller” label is awarded on application to sellers who commit to three criteria: prices among the most competitive on the market (with a refund of the difference if a discrepancy is found), optimal stock management to avoid any shortage, and continuous catalogue updates with the new arrivals of the season. If these commitments are proven not to be met, the seller loses the badge for a period of 3 months.

You can report a price discrepancy if the seller offers the same product at a lower price on a sales channel other than PFS. This comparison is valid between the day of your order and the following 7 days. If the seller has since lowered their prices (sales, end of line) or is running a one-off promotion, the guarantee does not apply.

Reporting is done directly from your order page, from the moment your order is confirmed, using the “Price difference” reason. Fill in the form with the product reference, the quantity concerned and the price difference found, attaching:

  • a screenshot of the competing offer showing the price excl. VAT, the date and time of the observation, the name of the sales channel and the page URL if it is an e-commerce site;
  • a screenshot of the corresponding product page on PFS, showing the price excl. VAT, the date and time, as well as the URL.

You have 7 days from receipt of your order to report a price discrepancy. After this period, it will no longer be possible to submit a request.

No. Reporting a price discrepancy only entitles you to a refund of the difference found; no return option is offered for the order concerned.

Once your request has been approved, the difference is refunded directly from your order. The seller issues a credit note from their seller area, which appears automatically in your customer area.